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  • Vicci
    Blown to bits
    • Oct 2009
    • 639

    Forum upgrade - any issues

    Let me know if you notice any issues since the upgrade.
    Vicci x
  • loonftp
    Junior Member
    • Apr 2021
    • 7

    #2
    I have an issue now, I'm missing all my messages in the Inbox since March this year. I was waiting for a reply from someone but now all the latest messages are gone.

    Comment

    • ChefBoyjordee
      Junior Member
      • Aug 2023
      • 10

      #3
      Is there a way to make the forum go back to looking the way it did before the update? Maybe I'm just old, but the new look is giving my eyes a hard time, especially since I can't find the customization settings.

      Comment

      • BusterBill
        Founder, Balloon Buddies
        • Nov 2016
        • 242

        #4
        Originally posted by Vicci
        Let me know if you notice any issues since the upgrade.
        I think the new forum sucks eggs. Some issues I have are: There's no "New Posts" button to show forum posts since my last login. The search feature doesn't work at all - - I searched for words that were common in threads I followed and the search said "Nothing Found" for half a dozen words. The font size on mobile devices is completely illegible. Overall I think that this "upgrade" is a total disaster.
        ​​

        Comment

        • Seidenki
          Senior Member
          • Dec 2016
          • 201

          #5
          I agree - the way it shows forums and replies with new messages is really different and much less useful.

          Comment

          • Vicci
            Blown to bits
            • Oct 2009
            • 639

            #6
            Originally posted by loonftp
            I have an issue now, I'm missing all my messages in the Inbox since March this year. I was waiting for a reply from someone but now all the latest messages are gone.
            Hi,
            just checking - you're going to message centre -> inbox? If they're not there, I'll get someone to check that for you.
            Vicci x

            Comment

            • Harley
              Senior Member
              • Jan 2016
              • 264

              #7
              I've seen enough online stuff change over the years to take most of it in stride, but I have to agree a non-working search function is bad. This one gives no results at all whatever you type, which at least is consistent so maybe it just needs to be activated in some way.
              I haven't used the "new posts" function myself but I can see why it would be missed - however, the font size is on the smaller side even on a stationary computer. In fact, it's about the same size as on my phone, which isn't optimal when you can't bring the screen closer. Having to zoom in shouldn't have to be the solution, though the thinner body suggests the template was designed for phones from the ground up instead of being responsive (i.e. adapt according to device).

              On the bright side, the private message interface is heaps better - it was a bit troublesome before so a marked improvement there!
              I think it's far too early to condemn the new format - it always takes time to adjust stuff and I'm sure there's room for improvement, but for me personally the inability to search is a real issue. Hope it can be sorted without too much hassle!

              Comment

              • Vicci
                Blown to bits
                • Oct 2009
                • 639

                #8
                Originally posted by ChefBoyjordee
                Is there a way to make the forum go back to looking the way it did before the update? Maybe I'm just old, but the new look is giving my eyes a hard time, especially since I can't find the customization settings.
                There's multiple themes to choose from. You'll find the style selector in the same place as before at the bottom left of the page.
                Vicci x

                Comment

                • Vicci
                  Blown to bits
                  • Oct 2009
                  • 639

                  #9
                  Originally posted by BusterBill

                  I think the new forum sucks eggs. Some issues I have are: There's no "New Posts" button to show forum posts since my last login. The search feature doesn't work at all - - I searched for words that were common in threads I followed and the search said "Nothing Found" for half a dozen words. The font size on mobile devices is completely illegible. Overall I think that this "upgrade" is a total disaster.
                  ​​
                  There's a "new topics" button at the top (or in the hamburger menu on a mobile device), this will list new posts since your last visit.

                  Search is a bit hit and miss at the moment, hopefully it'll sort itself when it has finished re-indexing everything.

                  Font size looks fine to me on a phone, no different to any other website? But I'll see if we can create a "large font" theme in the near future.
                  Vicci x

                  Comment

                  • Vicci
                    Blown to bits
                    • Oct 2009
                    • 639

                    #10
                    Originally posted by Blown2Bits
                    I liked the old forum better, why does everything needs to be modernized all the time?
                    Unfortunately the old version was too old, was riddled with security holes and no-longer complied with current laws in California, Australia and the EU. It also didn't comply with new laws regarding advertising coming in January 2024. The old themes were too old for the new software, so the modern look had to be taken.
                    Vicci x

                    Comment

                    • Vicci
                      Blown to bits
                      • Oct 2009
                      • 639

                      #11
                      Search issues should almost be resolved now - I'm starting to see results when searching.

                      If you're still having issues, let me know what exactly you're searching for so I can replicate it and trace any errors.

                      Thanks!
                      Vicci x

                      Comment

                      • Vicci
                        Blown to bits
                        • Oct 2009
                        • 639

                        #12
                        I've slightly increased the font size on the "Default Style" - is that any better for you guys?
                        If it is, I'll update the other styles later, if not, I'll create some large font styles with it even bigger
                        Vicci x

                        Comment

                        • Vicci
                          Blown to bits
                          • Oct 2009
                          • 639

                          #13
                          Originally posted by Harley
                          the thinner body suggests the template was designed for phones from the ground up instead of being responsive (i.e. adapt according to device).
                          The new styles are responsive, the desktop version has spaces down the sides for advertising space (with the plan to remove ads from the top and bottom so you don't have to scroll so much to see content)... I'll see what we can do about that and if we can make them a bit wider whilst still covering some of the operational costs.
                          Vicci x

                          Comment

                          • Merl
                            Hopper research dept.
                            • Apr 2021
                            • 544

                            #14
                            Looks great. Is there a dark mode? Not seeing lower left menu on my phone now.
                            Last edited by Merl; 01-10-2023, 11:28.

                            Comment

                            • Danman1987
                              Senior Member
                              • Nov 2012
                              • 143

                              #15
                              From what I experience now is that I need to log in every time, even when I check the remember me option.

                              Comment

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